Terms And Conditions
The purpose of this website is to create a useful service for students and their parents to access tutoring services, connect with private tutors, and utilise educational resources.
Website Use License
In using the C2A Tutoring website, you agree not to do any of the following:
reproduce, reformat, reuse, transmit, communicate, adapt, distribute, sell, modify, store in a retrieval system or publish or otherwise use any of the material on this website (including without limitation any underlying source code or other data);
submit any false or misleading information;
use this website in a way that may harass, annoy or disrupt any third person, including a third person who may receive messages as a result of your use of this website; submit any threatening, defamatory, obscene, abusive or indecent material;
use any of the content on C2A tutoring for commercial purposes or gain or to establish or operate your own product or offering or for the purpose of re-advertising their services on a competing website;
data mine, scrape or conduct automated searches on this website or any information contained on it;
interfere with, or attempt to interfere with, the proper working of this website, (including, for example, by making excessive traffic demands on this website);
submit any material of any kind which contains a virus or other harmful component;
attempt to gain unauthorised access to any part of this website;
C2A tutoring reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any materials which breach any applicable or relevant law.
Intellectual Property Rights
All intellectual property rights (including logos, graphics, tutor profiles, jobs for tutors, text, software, and source code) displayed on or relating to this website are owned by C2A tutoring.
Becoming a registered member of C2A tutoring requires you to provide an email address and password. You are solely responsible for maintaining the confidentiality of your email and password. You must notify C2A tutoring immediately of any unauthorised use of your email and password. You are responsible for any authorised or unauthorised actions undertaken using your email address and password.
C2A tutoring reserves the right to refuse or delete content that we believe is inappropriate or breaching the above terms. We also reserve the right at our discretion to restrict a person’s usage of the site either temporarily or permanently, or refuse a tutor or student registration.
Online Programs Use License
Appropriate use of Resources
Permission is granted to temporarily download one copy of any downloadable materials on the School’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials and store material that is not downloadable off the School website;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on the School’s web site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or ‘mirror’ the materials on any other server
share login details to an individual who has not purchased a product, so that they may access course materials
This license shall automatically terminate if you violate any of these restrictions and may be terminated by the Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Intellectual Property Rights
All intellectual property rights (including logos, graphics, tutor profiles, jobs for tutors, text, software, and source code) displayed on or relating to this website are owned by the School.
Becoming a registered member of The School requires you to provide an email address and password. You are solely responsible for maintaining the confidentiality of your email and password. You must notify C2A tutoring immediately of any unauthorised use of your email and password. You are responsible for any authorised or unauthorised actions undertaken using your email address and password.
C2A tutoring reserves the right to refuse or delete content that we believe is inappropriate or breaching the above terms. We also reserve the right at our discretion to restrict a person’s usage of the Site either temporarily or permanently, or refuse a tutor or student registration.
The materials on the School’s website are provided ‘as is’. The School makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the School does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
Refunds will not be provided unless there are exceptional circumstances and the decision to provide a refund is solely at the discretion of C2A tutoring. To request for a refund, a request in writing will need to be provided to C2A tutoring stating your name and contact details, the full history of the transaction in question, a detailed list of reasons why you are requesting a refund, copies of all relevant documents related to the situation and any other documents and information that may be deemed relevant. Requests for refunds will only be accepted if a request is made in writing (by email or letter). Credit may be given, at the Company’s discretion, to other C2A tutoring courses after cancellations.
Private and Group Tutoring Use License
When organising and attending lessons with a private tutor, be they in-person or online, you will:
Treat C2A tutors with respect and will not harass, annoy, disrupt the tutor at any time including when organising lessons via text or email. You will not submit any threatening, defamatory, obscene, abusive or indecent material in communications with the tutor
Attend each Session on the date and time that you have organised with the Tutor, noting that each session can be changed by you prior to any Session commencing provided more than 24 hours notice is given to the tutor.
Pay any invoices within 72 hours of the Session being held. Failure to do so means that C2A tutoring Tutors will not provide future Sessions or Services. The Session fee should be paid in accordance with the selected ‘private tutoring tier’ rates and the selected payment methods as set out on the C2A Tutoring website.
You will only be charged after a Session has been held, for the Session duration, by a C2A tutoring tutor.
full refunds will be provided to you for any inappropriate payments that have been made. It is your responsibility to notify C2A tutoring of any inappropriate payments that are not in accordance with the C2A tutoring Terms of Service
C2A tutoring holds the right, at the Company’s sole discretion and without prior notice, to terminate any relationship between the Tutor and you if the conduct of a Tutor comes into question.
Comply with all C2A tutoring policies and procedures as updated by C2A tutoring from time to time
C2A tutoring will investigate any concerns that you may have about the quality of a session. If C2A tutoring finds that the quality of the session was significantly below the standard expected by C2A tutoring, C2A tutoring may partially refund you for the cost of that session. This is solely at the discretion of C2A tutoring.
While C2A tutoring provides professional and knowledgeable tutors to students, we do not guarantee specific student results outside of the Tutoring Academics Results Guarantee. The result of a student is dependent on many factors, including their study habits, work ethic, schooling experience, teaching methods and engagement at school.
While C2A tutoring endeavours to provide the best tutors possible to help support and guide the student, our tutors should not be viewed as a replacement for laziness, nor the providers of a guaranteed result. C2A tutoring hereby claims that the Company will not be legally responsible should results not be deemed desirable by a Client.
The term ‘qualified’ on the C2A tutoring site stands for a past Year 12 graduate who has attained the study score for their respective subject. ‘Qualified’ should not be confused with having earned a teaching degree unless otherwise stated by the tutor in their profile.
You shall not use the Website to inquire about, engage in or aid or assist anyone with any form of academic dishonesty. For example, completing assignments or projects, writing papers or essays, taking (or help take) quizzes or examinations on someone’s behalf, or completing work in violation of academic policies or other conduct policies of a school, university, academic institution or workplace.
In no event shall the School, its officers, employees and agents be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the C2A tutoring website, even if the Company or an authorised of the Company has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
You will indemnify C2A tutoring, its officers, employees and agents against all loss, damage, costs, professional fees and expenses (including legal fees), actions, claims and liability arising directly or indirectly from or in relation to your use or misuse of the Website including but not limited to any and all liability whatsoever for any claims, suits, injuries and/or damages arising from, or in any way related to: any inaccuracy, or incompleteness regarding a Tutor’s profile, an online program, any misstatements or misrepresentations made by any Tutors or any inappropriate behaviour by a Party.
Revisions and Errata
The materials appearing on the C2A tutoring website may include technical, typographical, or photographic errors. The Company does not warrant that any of the materials on its web site are accurate, complete, or current. The Company may make changes to the materials contained on its web site at any time without notice. The School does not, however, make any commitment to update the materials.
C2A tutoring has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the Company of the site. Use of any such linked website is at the user’s own risk.
Any claim relating to C2A tutoring’ website shall be governed by the laws of the Company Owner’s home jurisdiction without regard to its conflict of law provisions.